it's frustrating when people normally thought of as intelligent can't follow simple instructions.
but well, it's over and the person's apologised.
and it's quite sad that i can't get the transformers 2 disc hd-dvd set, since i don't have/can't afford a hd-dvd player. so, i've got to settle for the 2 disc dvd set for one of my favourite movies. but i'm happy enough already.